Privacy Policy

Live2Live is compliant with the General Data Protection Regulation (GDPR) (EU) 2016/679. This means that we are transparent about how we collect, use, and handle personal data, and users may review and understand how their information is processed.

At Live2Live, we collect certain personal information when you browse our website, place an order, or otherwise use our e-commerce services. This information may include:

• Your first and last name
• Your email address
• Your physical (shipping and billing) address
• Your phone number
• Information about the browser and device you use to access the store
• Information about how you navigate and interact with the website

We collect your contact and order-related information because it is necessary to accept, process, and deliver orders and to communicate with you regarding purchases. We collect technical and usage information to improve the functionality, performance, and user experience of our store, including adapting the website for different devices.

Live2Live works with third-party service providers that help us operate our business and deliver services to you. These third parties are given access only to the personal information necessary to perform their specific functions. Payment service providers use payment-related information to process transactions. Manufacturers and fulfillment partners use order details to assemble products. Shipping and postal services use delivery information to deliver orders. Email service providers may use your email address to send communications if you have subscribed to receive such messages.

Live2Live also offers an AI companion application as part of its services. When using the AI companion, we collect a user email address for account access and service functionality. Users may optionally provide a name, which may be any name of their choosing and does not need to reflect their real identity. Other than this information, use of the AI companion primarily consists of user-generated chat interactions with the AI system.

Conversations with the AI companion are intended to be private to the user and are used solely to provide and improve the functionality of the service. Live2Live does not sell private AI conversation data and does not use such conversations for advertising purposes. Users may choose to share content voluntarily in community or public features where available, and any content shared in such spaces may be visible to others. While reasonable safeguards are used to protect user data, no digital system can be guaranteed to be completely secure.

By continuing to use the Live2Live website, e-commerce store, or AI companion services after reviewing this Privacy Policy, you consent to the collection and use of your personal information as described herein. If you do not agree with this policy, please discontinue use of the website and services.

You may contact us at info@live2live.org at any time to request access to the personal data we have collected about you, to request deletion of your personal data, or to withdraw consent where applicable. We take reasonable measures to protect personal data and strive to maintain its security while it is stored and used.

Thank you for your trust in Live2Live.